See what our clients have to say about Volvo Cars Ontario!
Russ C - 9/1/2020 - Google Review 
We own a C70 Volvo that we bought new from Ontario Volvo in 2010. Other than a few oil changes and some tires, we have had all our service done at Ontario Volvo. Recently, our AC stopped blowing cold air and we did not think twice about having Ontario Volvo and their Service team do the evaluation and repairs. Ivan is very professional and understands the Gold Standard of Service Delivery. He kept us up to date and informed about our issue. The repair was done in the time stated and we headed in to pick up our vehicle. We realized that the air was not blowing cold. Ivan helped us test it and they quickly evaluated the issue and offered to correct it immediately. The next day Ivan informed us of the issue and that it was corrected. They also offered to make it right to our satisfaction. Thank you Ivan, thank you Volvo of Ontario. While we do not want to see you soon, we are more than comfortable that you will handle any of our concerns.
We own a C70 Volvo that we bought new from Ontario Volvo in 2010. Other than a few oil changes and some tires, we have had all our service done at Ontario Volvo. Recently, our AC stopped blowing cold air and we did not think twice about having Ontario Volvo and their Service team do the evaluation and repairs. Ivan is very professional and understands the Gold Standard of Service Delivery. He kept us up to date and informed about our issue. The repair was done in the time stated and we headed in to pick up our vehicle. We realized that the air was not blowing cold. Ivan helped us test it and they quickly evaluated the issue and offered to correct it immediately. The next day Ivan informed us of the issue and that it was corrected. They also offered to make it right to our satisfaction. Thank you Ivan, thank you Volvo of Ontario. While we do not want to see you soon, we are more than comfortable that you will handle any of our concerns.Tim Y - Anaheim CA - 5/26/2020 - Yelp Review My
wife recently bought a used Volvo from Volvo Ontario. The car is
beautiful, runs perfectly, and was fairly priced. Two days after she
bought it, we discovered a problem with the car. I called up their
service dept and spoke with Juan Aranda, and we set up an appointment to
bring the car in a few days later. This morning we dropped off the
car. About 6 hours later Juan called to inform me the problem was
fixed, and we were good to go. I could not believe how nice and helpful
they were. They have definitely earned my future business, even though
I live somewhat far away.
My
wife recently bought a used Volvo from Volvo Ontario. The car is
beautiful, runs perfectly, and was fairly priced. Two days after she
bought it, we discovered a problem with the car. I called up their
service dept and spoke with Juan Aranda, and we set up an appointment to
bring the car in a few days later. This morning we dropped off the
car. About 6 hours later Juan called to inform me the problem was
fixed, and we were good to go. I could not believe how nice and helpful
they were. They have definitely earned my future business, even though
I live somewhat far away.Melinda C - Chino CA - 5/22/2020 - Yelp Review We
recently decided we were going to purchase our daughter a vehicle for
college. After checking out a few dealers, we decided to see what Volvo
of Ontario had to offer. From the moment we made contact with Ryan our
salesman, we were treated like family. My husband & I were able to
test drive a vehicle by ourselves. We decided to run some numbers. We
got a great deal on a 2017 Honda Civic. Our salesman Ryan was very
professional & polite during the process. We had a few laughs &
were truly treated like family at Volvo of Ontario. I would definitely
recommend taking a drive to Volvo of Ontario. Ask for Ryan! And the
finance manager Tim explained everything to us & made the process
smooth.
We
recently decided we were going to purchase our daughter a vehicle for
college. After checking out a few dealers, we decided to see what Volvo
of Ontario had to offer. From the moment we made contact with Ryan our
salesman, we were treated like family. My husband & I were able to
test drive a vehicle by ourselves. We decided to run some numbers. We
got a great deal on a 2017 Honda Civic. Our salesman Ryan was very
professional & polite during the process. We had a few laughs &
were truly treated like family at Volvo of Ontario. I would definitely
recommend taking a drive to Volvo of Ontario. Ask for Ryan! And the
finance manager Tim explained everything to us & made the process
smooth.Norman P - La Sierra South, Riverside, CA - 5/6/2020 - Yelp Review My
wife and i purchased our certified pre owned 2017 xc60 today. Ryan was
the salesman. He made us feel welcome considering the covid 19. We all
had our mask, part of our new norm. My wife and came in with a check
from our credit union ready to sign the paperwork get the car and leave.
Ryan had other plans which turns out worked in our favor. We both have
good credit and our credit union gave us a 3 percent interest rate. Ryan
said we can beat that how about 1.99 percent. And we said yes. 20
dollars more a month but one year less in payments. We were very happy.
We also purchased the extended warranty, which was a great deal. So if
you are looking for a new are pre owned volvo Ontario Volvo is the place
and please ask for Ryan
My
wife and i purchased our certified pre owned 2017 xc60 today. Ryan was
the salesman. He made us feel welcome considering the covid 19. We all
had our mask, part of our new norm. My wife and came in with a check
from our credit union ready to sign the paperwork get the car and leave.
Ryan had other plans which turns out worked in our favor. We both have
good credit and our credit union gave us a 3 percent interest rate. Ryan
said we can beat that how about 1.99 percent. And we said yes. 20
dollars more a month but one year less in payments. We were very happy.
We also purchased the extended warranty, which was a great deal. So if
you are looking for a new are pre owned volvo Ontario Volvo is the place
and please ask for Ryan GreatHelmet E - Sun City CA - 5/2/2020 - Yelp Review I
took my car to service on 5/1/20 and saw adviser Juan Aranda. I went
for a software recall, first service, and to tell him about a small
vibration in the steering wheel while braking (warped rotors). I waited
there for the work. It was done in two hours. He said they test drove
the car, and concluded the front rotors were indeed warped. They
replaced under warranty. I looked at the front rotors and saw that they
were brand new. The drive home was vibration-free under braking.
All's good! Thank you!
I
took my car to service on 5/1/20 and saw adviser Juan Aranda. I went
for a software recall, first service, and to tell him about a small
vibration in the steering wheel while braking (warped rotors). I waited
there for the work. It was done in two hours. He said they test drove
the car, and concluded the front rotors were indeed warped. They
replaced under warranty. I looked at the front rotors and saw that they
were brand new. The drive home was vibration-free under braking.
All's good! Thank you!Chase G - Los Angeles CA - 2/10/2020 - Yelp Review I was in the market
for a CPO Volvo S90. Ryan helped me every step of the way. He would text
me back within minutes, regardless of the time, and set up a time to
meet in-person that was convenient for me. I drove all the way from LA
because of his approach. He was extremely responsive, communicative and
straight-forward. He took the time to listen to what I was looking for
and showed me everything that may work for me. He made the process fun
and efficient. If only ever dealership had someone like Ryan on board!
I was in the market
for a CPO Volvo S90. Ryan helped me every step of the way. He would text
me back within minutes, regardless of the time, and set up a time to
meet in-person that was convenient for me. I drove all the way from LA
because of his approach. He was extremely responsive, communicative and
straight-forward. He took the time to listen to what I was looking for
and showed me everything that may work for me. He made the process fun
and efficient. If only ever dealership had someone like Ryan on board!Kachina L - Fontana CA - 2/6/2020 - Yelp Review We went to Volvo to look at a used car on the lot. Another couple showed
up at the same time looking at cars. Jamie came out and offered to help
both couples. Not only was she down to earth, but very helpful,
working the finance guy to make sure we were able to get the car we
wanted for the price we could afford. She made sure the used car was
clean and ready us to take home that day. I hope to purchase from Jamie
at Volvo Ontario again.
We went to Volvo to look at a used car on the lot. Another couple showed
up at the same time looking at cars. Jamie came out and offered to help
both couples. Not only was she down to earth, but very helpful,
working the finance guy to make sure we were able to get the car we
wanted for the price we could afford. She made sure the used car was
clean and ready us to take home that day. I hope to purchase from Jamie
at Volvo Ontario again.Danielle P - Rancho Cucamonga CA - 1/26/2020 - Yelp Review Bought a used Jeep Cherokee ~ turned out to be a great dealership ~ Mr
Ryan Doyle was extremely helpful, knowledgeable and kept me informed
along the process Thank You
Bought a used Jeep Cherokee ~ turned out to be a great dealership ~ Mr
Ryan Doyle was extremely helpful, knowledgeable and kept me informed
along the process Thank YouDan 0 - San Francisco CA - 1/13/2020 - Yelp Review My experience was best in many years of purchasing a vehicle. I'm a
third time Volvo and my first time at Ontario. Ryan and I worked out
the details over the phone and what was committed to was in fact what
was delivered. Ryan was great and his support team Jim C and Larry S
made the deal seamless. I drove 80 miles for the transaction and would
do it again. Ryan and his knowledge of the vehicle made it worth it.
My experience was best in many years of purchasing a vehicle. I'm a
third time Volvo and my first time at Ontario. Ryan and I worked out
the details over the phone and what was committed to was in fact what
was delivered. Ryan was great and his support team Jim C and Larry S
made the deal seamless. I drove 80 miles for the transaction and would
do it again. Ryan and his knowledge of the vehicle made it worth it.David Blue - Elkhart IN - 1/2020 - Google Review I live in Indiana and purchased a 2012 XC70 in California. It was exactly the color and condition we had been shopping for. Our salesperson's name was Jamie and she was exceptionally accommodating in dealing with an out of state sale. She was prompt and helpful in providing fast photo's and specific shots I had requested. She represented the vehicles condition for precisely what it was. The documents arrived and we paid for the car. Jamie is very honest and I can not say enough about her customer service at such a distance. If you are near Ontario California Volvo or 2000 miles away rest assured that I found that Jamie and this dealership are above board. And usually that level of integrity in business flows from the top through its trained and qualified staff and to you the prospective buyer. Give them a call and ask for Jamie and shop with confidence.
I live in Indiana and purchased a 2012 XC70 in California. It was exactly the color and condition we had been shopping for. Our salesperson's name was Jamie and she was exceptionally accommodating in dealing with an out of state sale. She was prompt and helpful in providing fast photo's and specific shots I had requested. She represented the vehicles condition for precisely what it was. The documents arrived and we paid for the car. Jamie is very honest and I can not say enough about her customer service at such a distance. If you are near Ontario California Volvo or 2000 miles away rest assured that I found that Jamie and this dealership are above board. And usually that level of integrity in business flows from the top through its trained and qualified staff and to you the prospective buyer. Give them a call and ask for Jamie and shop with confidence.Henry Magana - 1/15/2020 - Google Review I have always had a 10+ experience here. Both the sales and service department go above and beyond in customer service and satisfaction.
I have always had a 10+ experience here. Both the sales and service department go above and beyond in customer service and satisfaction.Bo J - San Francisco, CA - 12/20/2019 - Yelp Review If you're a Volvo owner because you appreciate simple luxury, come here for service it's a slice of Swedish modernism, easy drive in and be tended to type service. As one of a lucky few you'll be treated well and served right away.
If you're a Volvo owner because you appreciate simple luxury, come here for service it's a slice of Swedish modernism, easy drive in and be tended to type service. As one of a lucky few you'll be treated well and served right away.Claudia A - Downey, CA - 12/12/2019 - Yelp Review Had a wonderful experience purchasing my T8 here at Ontario Volvo. I sent an inquiry about setting up a test drive and received a prompt response from Jamie. I came in that same day and fell in love my car. Jamie was very helpful. Because we bought the car so late in the day, we returned a couple of days later to ensure we had the latest software installed (we purchased used). Jaime and then Mike were still so sweet that I know they weren't just looking to make a sale the first time we came in. The guys in service were also very helpful. I got a fantastic deal and am LOVING my new car.
Had a wonderful experience purchasing my T8 here at Ontario Volvo. I sent an inquiry about setting up a test drive and received a prompt response from Jamie. I came in that same day and fell in love my car. Jamie was very helpful. Because we bought the car so late in the day, we returned a couple of days later to ensure we had the latest software installed (we purchased used). Jaime and then Mike were still so sweet that I know they weren't just looking to make a sale the first time we came in. The guys in service were also very helpful. I got a fantastic deal and am LOVING my new car. Zeeshan R - Corona, CA - 11/21/2019 - Yelp Review Came to the dealership with my best friend to look at a car for him. Ryan came up to us promptly and began to help us. Never have I met a salesman who made buying a car as pain free and fun as he did!
Dealership is truly nice and clean Ryan was extremely friendly and make the buying experience absolutely painless and helped us with all of our questions and concerns and worked with us to get the best deal. Thanks again Ryan and Volvo of Ontario
Came to the dealership with my best friend to look at a car for him. Ryan came up to us promptly and began to help us. Never have I met a salesman who made buying a car as pain free and fun as he did!Dealership is truly nice and clean Ryan was extremely friendly and make the buying experience absolutely painless and helped us with all of our questions and concerns and worked with us to get the best deal. Thanks again Ryan and Volvo of Ontario
Tracy M - Victorville, CA - 11/17/2019 - Yelp Review This was my first time here at Volvo Cars Ontario, and I initially had Victor Morillo first and later it was Juan Aranda, who ended up as my service advisor and he took excellent care of me. Both were extremely nice and helpful. I was formerly at Volvo of Orange County, since day 1 after buying my 2015 T5 S60 in June 2014. While there, I had a great relationship with my service advisor Ben Dailey and I hope to eventually have an equally nice relationship with these Ontario guys as well. The Good.... Their customer service lounge is comfortable and has a relaxing vibe. It has plenty of sunlight coming through their glass walled windows. My service advisor was prompt and knowledgeable regarding what it would take to make my Volvo good again. I would definitely make this my go-to place for my Volvo because I know it will be done correctly and with integrity. Peace of mind is everything when you pay for good work to be reasonably done on your car. The bad... Not having the initial estimation quote accurate early on, so it wouldn't have been a frustrated shock upon payment. In the future, don't rush, and just take your time with the your calculator and tally it up. I have to wait anyway, so let's just try it that way. Thanks again.... I'll see you at my next scheduled service!!!!
This was my first time here at Volvo Cars Ontario, and I initially had Victor Morillo first and later it was Juan Aranda, who ended up as my service advisor and he took excellent care of me. Both were extremely nice and helpful. I was formerly at Volvo of Orange County, since day 1 after buying my 2015 T5 S60 in June 2014. While there, I had a great relationship with my service advisor Ben Dailey and I hope to eventually have an equally nice relationship with these Ontario guys as well. The Good.... Their customer service lounge is comfortable and has a relaxing vibe. It has plenty of sunlight coming through their glass walled windows. My service advisor was prompt and knowledgeable regarding what it would take to make my Volvo good again. I would definitely make this my go-to place for my Volvo because I know it will be done correctly and with integrity. Peace of mind is everything when you pay for good work to be reasonably done on your car. The bad... Not having the initial estimation quote accurate early on, so it wouldn't have been a frustrated shock upon payment. In the future, don't rush, and just take your time with the your calculator and tally it up. I have to wait anyway, so let's just try it that way. Thanks again.... I'll see you at my next scheduled service!!!!Liz L - Diamond Bar, CA - 11/8/2019 - Yelp Review We had a great experience at Ontario Volvo with Mike F. With Mike's great service, everything felt easy and smooth. We did run into some issue that couldn't pair the car with the Volvo app at the dealer. I took the car home and Mike followed up the next day to make sure it worked. I've been driving the car for about a week now. It feels nice. So if you are getting tired of Mercedes Benz or BMW, try out Volvo and ask for Mike.
We had a great experience at Ontario Volvo with Mike F. With Mike's great service, everything felt easy and smooth. We did run into some issue that couldn't pair the car with the Volvo app at the dealer. I took the car home and Mike followed up the next day to make sure it worked. I've been driving the car for about a week now. It feels nice. So if you are getting tired of Mercedes Benz or BMW, try out Volvo and ask for Mike.Jared M - Los Angeles - 11/5/2019 - Yelp Review We had an awesome experience at Volvo Ontario, and it was mainly because of Ryan D. He was a great salesperson, but more importantly, he was an even better human. We truly felt like he had our best interests in mind, and was completely honest and upfront, and never pushy. We are SO happy with our purchase (2018 Honda Accord Touring) and with our excellent customer service from everyone, Larry with financing, Michael in sales, and our new friend Ryan, who not only got us a great deal but helped us through the entire process. Please ask for him, you will not regret it, and we will be back soon to purchase our second car!!
We had an awesome experience at Volvo Ontario, and it was mainly because of Ryan D. He was a great salesperson, but more importantly, he was an even better human. We truly felt like he had our best interests in mind, and was completely honest and upfront, and never pushy. We are SO happy with our purchase (2018 Honda Accord Touring) and with our excellent customer service from everyone, Larry with financing, Michael in sales, and our new friend Ryan, who not only got us a great deal but helped us through the entire process. Please ask for him, you will not regret it, and we will be back soon to purchase our second car!!Willa B - Alexandria VA - 10/29/2019 - Yelp Review I had a great experience buying my first car here. Ron was extremely helpful and worked around our tight schedule. I was able to test drive numerous times and didn't feel pressured on my decision. Buying a Certified by Volvo, my car has passed rigorous inspection and has been running smoothly! I highly recommend VOLVO Ontario
I had a great experience buying my first car here. Ron was extremely helpful and worked around our tight schedule. I was able to test drive numerous times and didn't feel pressured on my decision. Buying a Certified by Volvo, my car has passed rigorous inspection and has been running smoothly! I highly recommend VOLVO Ontario Kerri R - Torrance - 10/28/2019 - Yelp Review We had a great leasing experience with Volvo Ontario. Reached out via email and Mike F. was quick to respond. We communicated over a few days via text/email/phone and set up a visit on Saturday. We were in and out in little more than an hour. Went beyond business hours but never felt rushed as Mike and Larry wanted to be sure we were happy with the vehicle. The customer service at Volvo Ontario is exceptional!
We had a great leasing experience with Volvo Ontario. Reached out via email and Mike F. was quick to respond. We communicated over a few days via text/email/phone and set up a visit on Saturday. We were in and out in little more than an hour. Went beyond business hours but never felt rushed as Mike and Larry wanted to be sure we were happy with the vehicle. The customer service at Volvo Ontario is exceptional!Richard C - Murrieta - 10/6/2019 - Yelp Review I am very happy with the professionalism of all the staff at Ontario Volvo. Victor in the service department really makes service/warranty visits a pleasure. I wish we would have bought our new Volvo from Ontario instead of the horrible San Diego Volvo dealership.
I am very happy with the professionalism of all the staff at Ontario Volvo. Victor in the service department really makes service/warranty visits a pleasure. I wish we would have bought our new Volvo from Ontario instead of the horrible San Diego Volvo dealership.Matthew T - Victorville - 10/2/2019 - Yelp Review If you're going to purchase a car - start here, you won't be disappointed. Hands down the best experience in car shopping so far with Michael Flaherty - not only is the customer service exceptional but they have a no-pressure sales pitch. Nobody wants to deal with dealerships and their games, but this dealer is different - they don't BS, they come with their best foot forward and Michael really goes out of his way to make sure your questions are answered and needs are met. He made it easy for a busy working individual with ability to email, text, and call - he even let me test drive it 3 times because I was undecided and drove about 7 other SUV's. When I wanted to think it over, he was more than happy about that and sent me a follow up text to just let me know he's there if I have questions. Zero pressure, 100% support in the shopping process. Trust me, go here FIRST and I bet you will be completely happy you did!
If you're going to purchase a car - start here, you won't be disappointed. Hands down the best experience in car shopping so far with Michael Flaherty - not only is the customer service exceptional but they have a no-pressure sales pitch. Nobody wants to deal with dealerships and their games, but this dealer is different - they don't BS, they come with their best foot forward and Michael really goes out of his way to make sure your questions are answered and needs are met. He made it easy for a busy working individual with ability to email, text, and call - he even let me test drive it 3 times because I was undecided and drove about 7 other SUV's. When I wanted to think it over, he was more than happy about that and sent me a follow up text to just let me know he's there if I have questions. Zero pressure, 100% support in the shopping process. Trust me, go here FIRST and I bet you will be completely happy you did!Bob F - Temecula - 9/24/2019 - Yelp Review We purchased our First Volvo here September 2017 and we were so impressed with the service. We were just in for Routine maintenance this Friday and we were waiting for a loaner car, they provided us with a 2019 S60 and we were so impressed with the quality, and handling of this turbo that I told my wife we should go back and look at the one that was in the show room, Ron Ford was recommended to us as the sales adviser to speak to, the entire staff made the purchase process easy and my wife could not be happier with her new Volvo S60, we got an amazing deal and couldn't be more pleased with the entire staff from the GM Brett who stopped by to say hello, to Larry and Neil in finance and of course the service Advisers Juan and Victor, thank you all for making this a great buying experience for us and thank you Ron Ford for your professionalism, Courtesy, and knowledge of the Vehicles you sell.
We purchased our First Volvo here September 2017 and we were so impressed with the service. We were just in for Routine maintenance this Friday and we were waiting for a loaner car, they provided us with a 2019 S60 and we were so impressed with the quality, and handling of this turbo that I told my wife we should go back and look at the one that was in the show room, Ron Ford was recommended to us as the sales adviser to speak to, the entire staff made the purchase process easy and my wife could not be happier with her new Volvo S60, we got an amazing deal and couldn't be more pleased with the entire staff from the GM Brett who stopped by to say hello, to Larry and Neil in finance and of course the service Advisers Juan and Victor, thank you all for making this a great buying experience for us and thank you Ron Ford for your professionalism, Courtesy, and knowledge of the Vehicles you sell. Christian S - Montclair - 9/21/2019 - Yelp Review Ryan Doyle was nothing short of being professional. The staff members and managers were very accommodating and let's just say they go above and beyond to help their customers. We purchased a car through Ryan and the transaction was seamless and smooth. I've purchased over 10 cars in the last 4 years and this has been the best transaction.
Ryan Doyle was nothing short of being professional. The staff members and managers were very accommodating and let's just say they go above and beyond to help their customers. We purchased a car through Ryan and the transaction was seamless and smooth. I've purchased over 10 cars in the last 4 years and this has been the best transaction.Yan H - San Jose - 9/17/2019 - Yelp Review Just wanna give a huge shout out to Victor in Service. He has helped me so many times with issues inside and outside of warranty, and has been an absolute professional about his work. He knows his stuff, and more importantly knows who to ask when there's a barrier in the way. I can't speak for the rest of the dealership but if you need service help with a Volvo then Victor is definitely the one to talk to.
Just wanna give a huge shout out to Victor in Service. He has helped me so many times with issues inside and outside of warranty, and has been an absolute professional about his work. He knows his stuff, and more importantly knows who to ask when there's a barrier in the way. I can't speak for the rest of the dealership but if you need service help with a Volvo then Victor is definitely the one to talk to.Michael L - San Jose - 9/3/2019 - Yelp Review After looking for the
perfect family car for nearly 6 months, the wife and I decided it would
be best to get a Volvo. Then we ran into our first problem, we live in
the Central Valley (Modesto) and don't have any dealerships closer than
over an hour away. So we began shopping online and calling different
dealers. This went on or about 3wks. We couldn't find the right model
and color scheme we wanted... we were spending the money and didn't want
to compromise. So we expanded our search down south... literally within
an hour, we found the vehicle we wanted. I reached out to Volvo Ontario
and was immediately connected with Tony. Tony answered answered all my
questions promptly and professionally. I finally felt good about pulling
the trigger on a new family vehicle. So, I confirmed with the wife and
then notified Tony we were going for it. We found our new XC90. Tony
mentioned that they ship cars out to he SF Bay Area quite often and gave
me the pricing to have delivered closer to us. That was too easy. So we
decided to save the money on the delivery fee and go get the vehicle
ourselves, as a family. I bought plane tickets that afternoon, booked a
hotel, made plans for family weekend in LA. Tony picked us up from the
Ontario airport (sorry we had you waiting for 20mins Tony) and off to
the dealership we went. The car was already waiting for us with a big
bow on it, mind you, we hadn't signed ANYTHING yet... but Tony knew we
wouldn't be disappointed... and you know what!? We weren't. The car was
everything we wanted in a family car and more! We spent the next few
hours getting things in order and signing docs, getting the Polestar
software uploaded, and Tony had the team give the car a thorough detail
before heading out on our family weekend. Throughout this ordeal there
were some issues, only they were my bank. NOT with Tony or Volvo
Ontario. Money wasn't being released when it should have, checks
couldn't be cleared.... and all through this, Tony and the rest of the
team were so great and willing to help. After all the dust was settled
at my bank, Tony and the team sent me over the contracts via overnight
FedEx and I happily signed and sent them back. I couldn't have imagined
that we would find the perfect car so far away and with so much drama at
my bank. But Volvo Ontario stepped up big time and made our first new
'off-the-lot' car buying experience a great one. They seriously set the
bar extremely high!
After looking for the
perfect family car for nearly 6 months, the wife and I decided it would
be best to get a Volvo. Then we ran into our first problem, we live in
the Central Valley (Modesto) and don't have any dealerships closer than
over an hour away. So we began shopping online and calling different
dealers. This went on or about 3wks. We couldn't find the right model
and color scheme we wanted... we were spending the money and didn't want
to compromise. So we expanded our search down south... literally within
an hour, we found the vehicle we wanted. I reached out to Volvo Ontario
and was immediately connected with Tony. Tony answered answered all my
questions promptly and professionally. I finally felt good about pulling
the trigger on a new family vehicle. So, I confirmed with the wife and
then notified Tony we were going for it. We found our new XC90. Tony
mentioned that they ship cars out to he SF Bay Area quite often and gave
me the pricing to have delivered closer to us. That was too easy. So we
decided to save the money on the delivery fee and go get the vehicle
ourselves, as a family. I bought plane tickets that afternoon, booked a
hotel, made plans for family weekend in LA. Tony picked us up from the
Ontario airport (sorry we had you waiting for 20mins Tony) and off to
the dealership we went. The car was already waiting for us with a big
bow on it, mind you, we hadn't signed ANYTHING yet... but Tony knew we
wouldn't be disappointed... and you know what!? We weren't. The car was
everything we wanted in a family car and more! We spent the next few
hours getting things in order and signing docs, getting the Polestar
software uploaded, and Tony had the team give the car a thorough detail
before heading out on our family weekend. Throughout this ordeal there
were some issues, only they were my bank. NOT with Tony or Volvo
Ontario. Money wasn't being released when it should have, checks
couldn't be cleared.... and all through this, Tony and the rest of the
team were so great and willing to help. After all the dust was settled
at my bank, Tony and the team sent me over the contracts via overnight
FedEx and I happily signed and sent them back. I couldn't have imagined
that we would find the perfect car so far away and with so much drama at
my bank. But Volvo Ontario stepped up big time and made our first new
'off-the-lot' car buying experience a great one. They seriously set the
bar extremely high!Jen S - Chino - 8/11/2019 - Yelp Review When I came to the
dealership about a month ago, I came with low expectations of leaving
with a new car. I was coming to look at my possibilities, as I've always
loved Volvos. They are so classy and safe. The lease on my current car
was just about up and I was starting my research to replace it. I had
nothing to offer the dealership but my business. Everyone was extremely
sweet and nice from the moment we stepped on the lot. They were
courteous and didn't laugh me out of the building when I told them my
situation and what I was working with. I immediately fell in love with a
car. They walked me through all the bells and whistles and I was truly
impressed with our salesman's knowledge and all the standard features in
my car. They took me seriously and looked at every opportunity they
could to make a deal happen. They lived up to their reputation and I was
able to purchase my dream car! Everyone treated me with respect
throughout the process and I'm beyond happy with my new car. Signing
docs went super fast and I didn't feel forced to buy additional products
I didn't want or need. I would come back here and recommend everyone
come here if you want a fair, respectful car buying experience from a
safe, luxury brand. The folks who helped me are below, ask for them by
name:
Michael Flaherty - He met me on the lot, took the time to look at cars that may fit my financial situation and give me an estimate of monthly pmts so I could realistically see what I could afford. He explained my situation to a Sales Specialist to hand me over since he had an appt coming in. He regularly checked in to see how I was doing as I waited for the deal to go through and congratulated me on my purchase. He was very sweet.
Ron Ford, Sales/Product Specialist - He was super patient with me, very positive and encouraging throughout the process. He was very thorough explaining everything. He knew so much about the brand and cars and was an absolute joy to work with. He went to bat for me to get the deal closed and helped me pass the time, telling stories and making me laugh. I really felt like I mattered and my purchase made him happy as well. I know that if I have any questions, I can always reach out and he'd help me. Neil Sorenson, Sales Manager Jim Carpenter, GSM Tim Johnson, Finance Manager
When I came to the
dealership about a month ago, I came with low expectations of leaving
with a new car. I was coming to look at my possibilities, as I've always
loved Volvos. They are so classy and safe. The lease on my current car
was just about up and I was starting my research to replace it. I had
nothing to offer the dealership but my business. Everyone was extremely
sweet and nice from the moment we stepped on the lot. They were
courteous and didn't laugh me out of the building when I told them my
situation and what I was working with. I immediately fell in love with a
car. They walked me through all the bells and whistles and I was truly
impressed with our salesman's knowledge and all the standard features in
my car. They took me seriously and looked at every opportunity they
could to make a deal happen. They lived up to their reputation and I was
able to purchase my dream car! Everyone treated me with respect
throughout the process and I'm beyond happy with my new car. Signing
docs went super fast and I didn't feel forced to buy additional products
I didn't want or need. I would come back here and recommend everyone
come here if you want a fair, respectful car buying experience from a
safe, luxury brand. The folks who helped me are below, ask for them by
name:Michael Flaherty - He met me on the lot, took the time to look at cars that may fit my financial situation and give me an estimate of monthly pmts so I could realistically see what I could afford. He explained my situation to a Sales Specialist to hand me over since he had an appt coming in. He regularly checked in to see how I was doing as I waited for the deal to go through and congratulated me on my purchase. He was very sweet.
Ron Ford, Sales/Product Specialist - He was super patient with me, very positive and encouraging throughout the process. He was very thorough explaining everything. He knew so much about the brand and cars and was an absolute joy to work with. He went to bat for me to get the deal closed and helped me pass the time, telling stories and making me laugh. I really felt like I mattered and my purchase made him happy as well. I know that if I have any questions, I can always reach out and he'd help me. Neil Sorenson, Sales Manager Jim Carpenter, GSM Tim Johnson, Finance Manager
Brian S - San Diego - 7/1/2019 - Yelp Review I have been to this dealership a few times. None of those times did I
purchase a car. For some reason the service didn't feel right and wasn't
working out. However, yesterday a nice and very helpful and
professional gentleman by the name of Larry Smith helped my husband and I
out. I have never seen a salesman go above and beyond to find us exact
what we wanted and for the price we were comfortable with. If you ever
decide to buy a Volvo and don't know where this is your place. Make an
appointment and ask for Larry Smith. He will help you out with
outstanding service. You will not regret it! I will definitely recommend
my family to this dealership. Thanks Larry and your team for such an amazing service
I have been to this dealership a few times. None of those times did I
purchase a car. For some reason the service didn't feel right and wasn't
working out. However, yesterday a nice and very helpful and
professional gentleman by the name of Larry Smith helped my husband and I
out. I have never seen a salesman go above and beyond to find us exact
what we wanted and for the price we were comfortable with. If you ever
decide to buy a Volvo and don't know where this is your place. Make an
appointment and ask for Larry Smith. He will help you out with
outstanding service. You will not regret it! I will definitely recommend
my family to this dealership. Thanks Larry and your team for such an amazing service Vic T - Alameda - 7/1/2019 - Yelp Review One of the best car buying experience I have had. We were looking for a
2018 Volvo XC90 around San Francisco area for around 3 months. The
dealerships we contacted were very unenthusiastic or would only offer
the brand new 2019 models. Once we mentioned that we want a particular
color combo (black body with amber interior) all of them lost interest
and stopped answering. Here is where we ventured out and looked for cars
in LA area. Ontario Volvo dealership came up as the top choice. Larry
took the call and helped us is sourcing and securing the perfect car we
were looking for. The car ended up being in perfect condition (which was
not the case in the Bay Area dealerships), with lower mileage and $4000
cheaper. It's like California's best kept secret. We flew to Ontario
airport a week after the car was found. Larry picked us up from the
airport. The whole transaction, including financing was over in less
than 2hrs. We couldn't be happier with our car and would recommend it to
any of our friends
One of the best car buying experience I have had. We were looking for a
2018 Volvo XC90 around San Francisco area for around 3 months. The
dealerships we contacted were very unenthusiastic or would only offer
the brand new 2019 models. Once we mentioned that we want a particular
color combo (black body with amber interior) all of them lost interest
and stopped answering. Here is where we ventured out and looked for cars
in LA area. Ontario Volvo dealership came up as the top choice. Larry
took the call and helped us is sourcing and securing the perfect car we
were looking for. The car ended up being in perfect condition (which was
not the case in the Bay Area dealerships), with lower mileage and $4000
cheaper. It's like California's best kept secret. We flew to Ontario
airport a week after the car was found. Larry picked us up from the
airport. The whole transaction, including financing was over in less
than 2hrs. We couldn't be happier with our car and would recommend it to
any of our friendsFrancisco S - Google Review I can honestly say that this was a great car-buying experience! We never felt pressured or rushed, which is a first for me at any dealership. Michael Flaherty, our salesman, was an absolute gentleman. He was also fun, genuine, and knowledgeable. This is our first Volvo, and 2 days after buying Certified pre-owned, we have ZERO buyer's remorse. Our SUV is brand new, as far as I can tell, and we love it! Shaun Ridge also did an excellent job getting us a good interest rate and finalizing all the signing quickly but comfortably. Thanks again, Mike and Shaun!
I can honestly say that this was a great car-buying experience! We never felt pressured or rushed, which is a first for me at any dealership. Michael Flaherty, our salesman, was an absolute gentleman. He was also fun, genuine, and knowledgeable. This is our first Volvo, and 2 days after buying Certified pre-owned, we have ZERO buyer's remorse. Our SUV is brand new, as far as I can tell, and we love it! Shaun Ridge also did an excellent job getting us a good interest rate and finalizing all the signing quickly but comfortably. Thanks again, Mike and Shaun!Adriana P - Boston MA - 6/13/2019 - Yelp Review Had a great experience buying a new Volvo from Larry Smith. Currently
drive a Range Rover but needed a family car. Went to Mercedes and BMW.
Was super impressed with the quick service at Volvo. Very happy with my
purchase. Thank you!
Had a great experience buying a new Volvo from Larry Smith. Currently
drive a Range Rover but needed a family car. Went to Mercedes and BMW.
Was super impressed with the quick service at Volvo. Very happy with my
purchase. Thank you!Joann J - Norwalk - 6/2/2019 - Yelp Review I had such a great experience with them. Tony Achkarian was great at
communicating details with me and was able to get me pre-approved even
before walking in the door. I will be honest I was very hesitant going
in because of the bad reps car sales people have but this dealer was
great and Tony was very helpful and not pushy at all ! They even have a
childs play room that is awesome because getting a car is always a long
process so the play area kept my toddler busy for a little while.
I have to update my review and add little more detail. 3 days after purchasing my XC60 a stop light malfunction message came on my dash board, I quickly called Tony and without hesitation he said bring it in and we will take care of it. And that's exactly what they did! WHAT GREAT SERVICE !
I had such a great experience with them. Tony Achkarian was great at
communicating details with me and was able to get me pre-approved even
before walking in the door. I will be honest I was very hesitant going
in because of the bad reps car sales people have but this dealer was
great and Tony was very helpful and not pushy at all ! They even have a
childs play room that is awesome because getting a car is always a long
process so the play area kept my toddler busy for a little while.I have to update my review and add little more detail. 3 days after purchasing my XC60 a stop light malfunction message came on my dash board, I quickly called Tony and without hesitation he said bring it in and we will take care of it. And that's exactly what they did! WHAT GREAT SERVICE !
Brandon Y - Chino - 5/12/2019 - Yelp Review This Volvo dealer has a great service, give me really good deal !!!!
Thanks Larry with Volvo cars Ontario. two thumbs up!!!!!!!
This Volvo dealer has a great service, give me really good deal !!!!
Thanks Larry with Volvo cars Ontario. two thumbs up!!!!!!!Michelle B - Rialto - 4/4/2019 - Yelp Review I hadn't purchased a new car in over 11 years! My daughter finally
forced the issue and I had to actually shop for a car, for me that is a
nightmare process. I wandered into Volvo of Ontario, just thinking that I
would test drive and move on to the next test drive before making a
decision. Instead I was met by the most patient salesman, Astor! He was
so kind and managed me and my anxiety like a professional. My daughter
did all the talking . And in my state of overwhelm, I settled into the
idea of purchasing a car that I had been dreaming about owning since I
was a kid, my nightmare has turned into a dream. There are nice people in the world! Check out Astor he's nice AND honest! Thank you Volvo of Ontario!
I hadn't purchased a new car in over 11 years! My daughter finally
forced the issue and I had to actually shop for a car, for me that is a
nightmare process. I wandered into Volvo of Ontario, just thinking that I
would test drive and move on to the next test drive before making a
decision. Instead I was met by the most patient salesman, Astor! He was
so kind and managed me and my anxiety like a professional. My daughter
did all the talking . And in my state of overwhelm, I settled into the
idea of purchasing a car that I had been dreaming about owning since I
was a kid, my nightmare has turned into a dream. There are nice people in the world! Check out Astor he's nice AND honest! Thank you Volvo of Ontario!Willa T - Moreno Valley - 4/3/2019 - Yelp Review If you are looking for a new car/suv, and a new experience..."BUY A VOLVO." leased my XC60 T5 Momentum from the Ontario location. The customer
service experience was top notch. My sales rep was Ron Ford (ironic last
name). He was extremely attentive, providing significant facts about
the brand to help make my important decision. He was also attentive
enough to give my husband and myself the privacy needed to become
comfortable with the possibility of a new experience. The savings was stupid...in a great way. That's how you walk in to look,
but you drive off the lot with a NEW CAR (in my Bob Barker voice). I
would have been a fool to pass it up. The car is beautiful. The exterior
is a green/chocolate/smokey grey color, with chocolate brown interior.
She is absolutely beautiful. Her name is Olive. I feel like a real
grown woman in this vehicle. The ride is smooth. The listening
experience is soothing. One of my must haves in any car is a great dash,
and Olive does not disappoint. Since I like to set the trends
and not follow them, I am directing any one who is interested to your
nearest Ontario Volvo dealership for this same experience.
If you are looking for a new car/suv, and a new experience..."BUY A VOLVO." leased my XC60 T5 Momentum from the Ontario location. The customer
service experience was top notch. My sales rep was Ron Ford (ironic last
name). He was extremely attentive, providing significant facts about
the brand to help make my important decision. He was also attentive
enough to give my husband and myself the privacy needed to become
comfortable with the possibility of a new experience. The savings was stupid...in a great way. That's how you walk in to look,
but you drive off the lot with a NEW CAR (in my Bob Barker voice). I
would have been a fool to pass it up. The car is beautiful. The exterior
is a green/chocolate/smokey grey color, with chocolate brown interior.
She is absolutely beautiful. Her name is Olive. I feel like a real
grown woman in this vehicle. The ride is smooth. The listening
experience is soothing. One of my must haves in any car is a great dash,
and Olive does not disappoint. Since I like to set the trends
and not follow them, I am directing any one who is interested to your
nearest Ontario Volvo dealership for this same experience.Marie T - Covina - 2/18/2019 - Yelp Review I came in to buy an XC60 to gain extra space for our growing family.
After checking it out, I realized it wasn't much bigger than my previous
car. I was ready to head home, sad because what I thought was my dream
car, wasn't the right match. Astar understood my needs, recommended that
I check out the XC90 and I fell in love! He got me into a certified
pre-owned XC90 for cheaper than an XC60, and my XC90 came with even more
features/upgrades! Im still in shock that it was all able to work out!
It was all a great experience, honest pricing and didn't have to waste a
day haggling. Quick in and out!
I came in to buy an XC60 to gain extra space for our growing family.
After checking it out, I realized it wasn't much bigger than my previous
car. I was ready to head home, sad because what I thought was my dream
car, wasn't the right match. Astar understood my needs, recommended that
I check out the XC90 and I fell in love! He got me into a certified
pre-owned XC90 for cheaper than an XC60, and my XC90 came with even more
features/upgrades! Im still in shock that it was all able to work out!
It was all a great experience, honest pricing and didn't have to waste a
day haggling. Quick in and out!Sacha B - Rancho Cucamonga - 2/13/2019 - Yelp Review I recently bought an XC40 with the help of salesman Ron Ford, he was
easy to work with and upfront about the process. The facility itself was
spacious, stocked, and all volvo personnel were friendly. If you're
looking for a volvo this is a great place to consider.
I recently bought an XC40 with the help of salesman Ron Ford, he was
easy to work with and upfront about the process. The facility itself was
spacious, stocked, and all volvo personnel were friendly. If you're
looking for a volvo this is a great place to consider.Marci M - Riverside - 1/12/2019 - Yelp Review Great customer service and pricing I just bought a 2019 Volvo
XC60 T6 Momentum SUV from Volvo Cars Ontario. I am SUPER happy with the
buying experience I had with this dealership! If you are looking for
beautiful appointed cars with a great safety record, AND coupled with
experienced and professional sales people, then this is your dealership!
Great customer service and pricing I just bought a 2019 Volvo
XC60 T6 Momentum SUV from Volvo Cars Ontario. I am SUPER happy with the
buying experience I had with this dealership! If you are looking for
beautiful appointed cars with a great safety record, AND coupled with
experienced and professional sales people, then this is your dealership!Stefan P - Los Angeles - 1/5/2019 - Yelp Review I recently bought an XC40 with the help of salesman Ron Ford, he was
easy to work with and upfront about the process. The facility itself was
spacious, stocked, and all volvo personnel were friendly. If you're
looking for a volvo this is a great place to consider.
I recently bought an XC40 with the help of salesman Ron Ford, he was
easy to work with and upfront about the process. The facility itself was
spacious, stocked, and all volvo personnel were friendly. If you're
looking for a volvo this is a great place to consider.Gina H - San Bernardino 11/24/2018 - Yelp Review This was my best car purchase, not once did I feel hackled. Tony my
salesperson was awesome, he listen and heard my request I feel Tony made
sure I was taken care of. Tony even brought my car to my house the
following day. Thank you Volvo Cars Ontario, I LOVE MY 2018 VOLVO!!
This was my best car purchase, not once did I feel hackled. Tony my
salesperson was awesome, he listen and heard my request I feel Tony made
sure I was taken care of. Tony even brought my car to my house the
following day. Thank you Volvo Cars Ontario, I LOVE MY 2018 VOLVO!!Trevor S - San Francisco 11/5/2018 - Yelp Review I had and amazing experience with this dealership. Tony Achkarian was
the friendliest and most amazing salesman I have come across in my time
looking for a new car. He was very refreshing after having some bad
experiences with prior dealerships. Even when there were a couple
complications in the sale on my part, he worked very hard to make it so
it worked out and stayed an hour and a half after his shift to make sure
it got done. Tony was a very good conversationalist and he knew exactly
what he was talking about. I very much recommend this dealership if
you're looking for good, friendly service. Tony made it a very enjoyable
experience.
I had and amazing experience with this dealership. Tony Achkarian was
the friendliest and most amazing salesman I have come across in my time
looking for a new car. He was very refreshing after having some bad
experiences with prior dealerships. Even when there were a couple
complications in the sale on my part, he worked very hard to make it so
it worked out and stayed an hour and a half after his shift to make sure
it got done. Tony was a very good conversationalist and he knew exactly
what he was talking about. I very much recommend this dealership if
you're looking for good, friendly service. Tony made it a very enjoyable
experience. Mary S - Corona 9/13/2018 - Yelp Review I came to see what Volvo has to offer, Upon arrival I was greeted by
Steven. He asked me what vehicle I was interested in. I mentioned the
XC 60, he was extremely patient with me and my husband. He showed us
both the features the brand currently has and took us on a test drive. I
now have Volvo as a brand that I am strongly considering. Thanks Steven
I came to see what Volvo has to offer, Upon arrival I was greeted by
Steven. He asked me what vehicle I was interested in. I mentioned the
XC 60, he was extremely patient with me and my husband. He showed us
both the features the brand currently has and took us on a test drive. I
now have Volvo as a brand that I am strongly considering. Thanks StevenJennifer R - Santa Monica 9/8/2018 - Yelp Review I cannot say enough good things about my experience purchasing a CPO
vehicle at Volvo Cars Ontario. Buying a car can be stressful but Neil
and Steven are consummate professionals and true gentlemen. I live in
Los Angeles where we have several dealerships to choose from but after
speaking with Neil the Sales Manager about one of his vehicles I knew I
had found the right car and the right dealership. We negotiated most of
the particulars over the phone and I drove out the following morning
and found the vehicle was exactly as Neil had promised. Neil takes
pride in his cars and only keeps the best on his lot. I am now a Volvo
Cars Ontario customer for life and would encourage anyone in the market
to consider Volvo Cars Ontario for their next purchase.
I cannot say enough good things about my experience purchasing a CPO
vehicle at Volvo Cars Ontario. Buying a car can be stressful but Neil
and Steven are consummate professionals and true gentlemen. I live in
Los Angeles where we have several dealerships to choose from but after
speaking with Neil the Sales Manager about one of his vehicles I knew I
had found the right car and the right dealership. We negotiated most of
the particulars over the phone and I drove out the following morning
and found the vehicle was exactly as Neil had promised. Neil takes
pride in his cars and only keeps the best on his lot. I am now a Volvo
Cars Ontario customer for life and would encourage anyone in the market
to consider Volvo Cars Ontario for their next purchase.Scott K - Victorville 9/4/2018 - Yelp Review Folks, if you are looking for an outstanding automobile, first off do
yourself a favor and consider a Volvo. The value is remarkable!
Further, visit Volvo Cars of Ontario - They are outstanding! We
purchased an '18 S90 from Steve Hatton and he was knowledgeable,
patient, and extremely helpful through the entire sales process. Further
Niel, our sales manager, was outstanding! No BS, no back and forth -
just a great deal on an awesome car. You'll be and enjoy the
experience. HIGHLY RECOMMEND! Honest, knowledgeable and a pleasure
to do business with!.
Folks, if you are looking for an outstanding automobile, first off do
yourself a favor and consider a Volvo. The value is remarkable!
Further, visit Volvo Cars of Ontario - They are outstanding! We
purchased an '18 S90 from Steve Hatton and he was knowledgeable,
patient, and extremely helpful through the entire sales process. Further
Niel, our sales manager, was outstanding! No BS, no back and forth -
just a great deal on an awesome car. You'll be and enjoy the
experience. HIGHLY RECOMMEND! Honest, knowledgeable and a pleasure
to do business with!.Christie C - Costa Mesa 9/1/2018 - Yelp Review Worked with Tony and Jim on purchase of our first Volvo. They were both
amazing. We were treated very fairly. Highly recommend using Tony and
Volvo of Ontario.
Worked with Tony and Jim on purchase of our first Volvo. They were both
amazing. We were treated very fairly. Highly recommend using Tony and
Volvo of Ontario.Jackie H - Alamo NV 8/27/2018 - Yelp Review Tony Acharian was Awesome!! He was all you can ask for from a Salesman.
Tony knew all there is to know about the Volvo s60 I wanted. It was the
best car buying experience I've ever had, and believe me I bought a lot
of cars, Tony is a true professional and car expert. I would definitely
recommend Tony and Ontario Volvo to anyone looking for a great car
buying experience!
Tony Acharian was Awesome!! He was all you can ask for from a Salesman.
Tony knew all there is to know about the Volvo s60 I wanted. It was the
best car buying experience I've ever had, and believe me I bought a lot
of cars, Tony is a true professional and car expert. I would definitely
recommend Tony and Ontario Volvo to anyone looking for a great car
buying experience!Michele S - Yermo 8/27/2018 - Yelp Review Stopped at Volvo Cars of Ontario just to look at what they had to offer.
Worked with an amazing salesman, Tony, who was very willing to take
plenty of time with us even though we told him that we had no intentions
of purchasing a car that day. Tony was friendly, knowledgeable, and
never made us feel that we were being pressured. As it turned out, we
did end up buying a CPO XC90 that we absolutely love!! Every member of
the team that we encountered was beyond helpful and friendly. I would
recommend this dealership to anyone.
Stopped at Volvo Cars of Ontario just to look at what they had to offer.
Worked with an amazing salesman, Tony, who was very willing to take
plenty of time with us even though we told him that we had no intentions
of purchasing a car that day. Tony was friendly, knowledgeable, and
never made us feel that we were being pressured. As it turned out, we
did end up buying a CPO XC90 that we absolutely love!! Every member of
the team that we encountered was beyond helpful and friendly. I would
recommend this dealership to anyone.Joey M - Upland 8/16/2018 - Yelp Review I'd like to thank Chris in the parts department for taking his time out
of his day to fix something that he didn't have to! He saved me
hundreds of dollars! You're the best!
I'd like to thank Chris in the parts department for taking his time out
of his day to fix something that he didn't have to! He saved me
hundreds of dollars! You're the best!LW - Rancho Cucamonga 7/22/2018 - Yelp Review After an extensive online search last week for a pre-owned auto, we
found a great Volvo dealership offering one that had come in as a
trade-in. The vehicle itself was a beauty: well-maintained in and out.
But the real eye-opener was the wonderful experience we had working
with the Volvo Cars Ontario dealership team. Neil Sorenson, Sales
Manager (909.230.9612), was our first contact, and he impressed us at
the outset with his warm welcome and helpful manner. Neil then
connected us with Shak Ahmed, Product Specialist, who knocked our socks
off with his friendly, absolutely no-pressure approach. Shak was
knowledgeable about the car (and, apparently, many others!) and answered
all of our questions about any applicable warranties and special
features. We bought the vehicle and were pleased with how every staff
person we encountered gave us superb service. Buying a car is a big
deal for us and doesn't happen very often. But Neil, Shak and Tim
Johnson, Finance Manager, eased us through the entire event and earned
out trust in the process. We hope our pre-owned vehicle will serve us
well for many years to come, but when it comes time for a replacement,
we will definitely check first with the team at Volvo Cars Ontario. The
Volvos on the lot were beautiful and, based on this experience, the
sales team under Neil's guidance can't be beat!
After an extensive online search last week for a pre-owned auto, we
found a great Volvo dealership offering one that had come in as a
trade-in. The vehicle itself was a beauty: well-maintained in and out.
But the real eye-opener was the wonderful experience we had working
with the Volvo Cars Ontario dealership team. Neil Sorenson, Sales
Manager (909.230.9612), was our first contact, and he impressed us at
the outset with his warm welcome and helpful manner. Neil then
connected us with Shak Ahmed, Product Specialist, who knocked our socks
off with his friendly, absolutely no-pressure approach. Shak was
knowledgeable about the car (and, apparently, many others!) and answered
all of our questions about any applicable warranties and special
features. We bought the vehicle and were pleased with how every staff
person we encountered gave us superb service. Buying a car is a big
deal for us and doesn't happen very often. But Neil, Shak and Tim
Johnson, Finance Manager, eased us through the entire event and earned
out trust in the process. We hope our pre-owned vehicle will serve us
well for many years to come, but when it comes time for a replacement,
we will definitely check first with the team at Volvo Cars Ontario. The
Volvos on the lot were beautiful and, based on this experience, the
sales team under Neil's guidance can't be beat!CJG - Placentia 7/20/2018 - Yelp Review 
They contacted us the morning after my original review and resolved the
issue. They gave us a new second key and replaced the part for the old
one. Also replaced a broken part on one of the seats. Good service and
communication.
They contacted us the morning after my original review and resolved the
issue. They gave us a new second key and replaced the part for the old
one. Also replaced a broken part on one of the seats. Good service and
communication.Rob H - Los Angeles 7/13/2018 - Yelp Review Seriously, One of the best buying experiences I've ever had. Top notch
sales team and they went out of their way to make the experience
exceptional. Terrific customer service. They should teach a masterclass
on car sales. Got scheduled maintenance done with a software upgrade,
was in and out, everyone was super helpful and they were done under the
time they estimated. This is your one stop shop for excellent customer
service and follow up after the sale. Volvo should use this dealership
as an example of what customer service should look like.
Seriously, One of the best buying experiences I've ever had. Top notch
sales team and they went out of their way to make the experience
exceptional. Terrific customer service. They should teach a masterclass
on car sales. Got scheduled maintenance done with a software upgrade,
was in and out, everyone was super helpful and they were done under the
time they estimated. This is your one stop shop for excellent customer
service and follow up after the sale. Volvo should use this dealership
as an example of what customer service should look like.Claudia M - Placentia 7/1/2018 - Yelp Review I had the BEST experience at Volvo Cars Ontario. I highly recommend
coming to this dealership and working with ROBERT BAUER. I leased a
Volvo S 60 and I love it, please test drive this car and you will know
what I mean. This dealership will totally go the extra mile to meet your
needs.
I had the BEST experience at Volvo Cars Ontario. I highly recommend
coming to this dealership and working with ROBERT BAUER. I leased a
Volvo S 60 and I love it, please test drive this car and you will know
what I mean. This dealership will totally go the extra mile to meet your
needs.Kip G - Upland 6/29/2018 - Yelp Review I can't say enough good things about our car shopping experience at
Volvo Cars Ontario. Everyone we encountered was knowledgeable,
friendly and eager to help us. A big thanks to Brett, Neil S., and our
salesman Mike T ! We bought a car June 22, 2018, and have no
regrets. This is the second car I have bought from this dealership. It was a great experience! I would recommend this dealership highly.
I can't say enough good things about our car shopping experience at
Volvo Cars Ontario. Everyone we encountered was knowledgeable,
friendly and eager to help us. A big thanks to Brett, Neil S., and our
salesman Mike T ! We bought a car June 22, 2018, and have no
regrets. This is the second car I have bought from this dealership. It was a great experience! I would recommend this dealership highly.Nikki D - San Clemente 6/25/2018 - Yelp Review Leased a 2018 XC90 through Ontario Volvo. Steven Hatten and Neal
Sorenson help me through the process. Neal gave me a GREAT deal on my
trade-in and lease purchase! He was extremely patient with me! I made
about a 1000 phone calls and text to both of the gentleman before
actually heading out to the dealership. Not only was the whole process
pretty fast, the financial department was very helpful as well. I would
definitely recommend this dealership to my friends and family. Steven
even followed up with me a few days after I took the car home to make
sure I did not have any problems or had any questions about the vehicle.
Thank you again for making my transaction smooth and painless! I LOVE
my new car!!!
Leased a 2018 XC90 through Ontario Volvo. Steven Hatten and Neal
Sorenson help me through the process. Neal gave me a GREAT deal on my
trade-in and lease purchase! He was extremely patient with me! I made
about a 1000 phone calls and text to both of the gentleman before
actually heading out to the dealership. Not only was the whole process
pretty fast, the financial department was very helpful as well. I would
definitely recommend this dealership to my friends and family. Steven
even followed up with me a few days after I took the car home to make
sure I did not have any problems or had any questions about the vehicle.
Thank you again for making my transaction smooth and painless! I LOVE
my new car!!!Beninno O - Long Beach 6/18/2018 - Yelp Review Thank you Robert for assisting and providing us with all the information
from the time my wife emailed the dealership until she drove off in the
car this past Saturday.
Thank you Robert for assisting and providing us with all the information
from the time my wife emailed the dealership until she drove off in the
car this past Saturday.Michelle H - Walnut 5/24/2018 - Yelp Review I had a very easy leasing my 2018 XC90 from Volvo Cars Ontario.Brett
Osborn made the whole process smooth, was very responsive, and was
aggressive with giving me the best deal. When I arrived at to the
dealership to sign the paperwork, Jim and Syd were awesome in helping me
since Brett was not in the office at the time. Tim who was the Finance
Manager made the signing process painless. Overall, they have a very
good team that takes care of their customers. They also have a large
selection. If you're looking for a dealership that is willing to deal,
and give awesome service, this is the dealership to go to!
I had a very easy leasing my 2018 XC90 from Volvo Cars Ontario.Brett
Osborn made the whole process smooth, was very responsive, and was
aggressive with giving me the best deal. When I arrived at to the
dealership to sign the paperwork, Jim and Syd were awesome in helping me
since Brett was not in the office at the time. Tim who was the Finance
Manager made the signing process painless. Overall, they have a very
good team that takes care of their customers. They also have a large
selection. If you're looking for a dealership that is willing to deal,
and give awesome service, this is the dealership to go to! Eva D - Claremont 4/29/2018 - Yelp Review I purchased a V60 wagon!!! I love my car and got a great price. My sales
person was Jerry Pozo who was very attentive and polite. I had a great
experience I knew what I wanted and was in and out in an hour. Every one
at the store is very attentive.Thanks for the great customer service.
Jose O - Anaheim 3/29/2018 - Yelp Review We are first time Volvo customers. Our family fell in love with the
quality of the Volvo products and purchased 4 vehicles at Volvo Cars
Ontario. The main reason is that the representatives treat you with
respect and ultimate loyalty. Syd Campbell, Jerry Pozos and Brett
Osborn Genera Manager were very patient, supportive and instrumental in
helping us purchase our cars. They took the time to get to know us not
only as customers, but as individuals. Syd, Brett & Tim Franklin,
General Sales Manager were always courteous and worked immensely through
extended hours to support us throughout this process. Michael Flaherty
is the ultimate Volvo Genius! He walked us through becoming acquainted
with our cars and help us establish our ultimate driving relationship.
I am amazed with this dealership, their willingness to support their
customers is admirable. We highly recommend Volvo Cars Ontario and will
remain loyal customers in the years to come.
Wayne C - Indio 2/6/2018 - Cars.com reviewI
had polestar upgrade and they were very informative and quick. They
also answered the phone when I called to get information regarding price
and making an appointment. The local Volvo dealer never answered the phone and I left two messages without a return call.
Adam N - Upland - Yelp review 1/27/2018 Picked up my new 2018 Volvo S90 T6 Inscription AWD from here. I've
bought many cars throughout the years and must say Ontario Volvo has
been a breath of fresh air! Michael Flaherty was easy to work with, and
overall a very smooth process. If you're looking for a new car ask for Michael and he will take care of you and get you the best deal.
Benny S - Hesperia - Yelp review 1/25/2018 I have been a Volvo owner for more than 30 years and have been a
customer of Ontario Volvo for 15. I have found the service and/or sales
departments exceptional. The return visits for service is where this
dealership really shines. Juan Aranda in the service department is a
real asset to the dealership in his customer service ability. In my
opinion he is the finest in the business. I recently brought Judi B into
Ontairo Volvo who was shopping for a new car and who had never owned
Volvo. In her process to find her new car, Mike Flaherty in sales was
fabulous. Mike's willing nature, knowledge and ability to explain
Volvo's amenities available to a new Volvo owner was invaluable to Judi
and her new car purchase experience. Thanks to all at Ontario Volvo.
Ben & Judi
Ryan H - Irvine - Yelp review 1/17/2018 Really top class experience. I went in looking at a used trade-in Acura
MDX and they still treated me like a valid customer and worked with me
to get the car, which after their detailing looks extra gorgeous! Their
attention to detail is amazing! They kept the trade-in on the lot
because it was so cherry that they didn't want to just auction it off, a
sign of true knowledge about cars and a care for their industry of
getting people the right auto for their needs. They could have easily
just ignored me but instead remained consummate professionals.
Knowledgable staff and a relaxed yet efficient atmosphere make this
dealer a cut above others I've been to. Now I have a default dealership
to head to when I'm ready to upgrade again.
I purchased a V60 wagon!!! I love my car and got a great price. My sales
person was Jerry Pozo who was very attentive and polite. I had a great
experience I knew what I wanted and was in and out in an hour. Every one
at the store is very attentive.Thanks for the great customer service. Jose O - Anaheim 3/29/2018 - Yelp Review
We are first time Volvo customers. Our family fell in love with the
quality of the Volvo products and purchased 4 vehicles at Volvo Cars
Ontario. The main reason is that the representatives treat you with
respect and ultimate loyalty. Syd Campbell, Jerry Pozos and Brett
Osborn Genera Manager were very patient, supportive and instrumental in
helping us purchase our cars. They took the time to get to know us not
only as customers, but as individuals. Syd, Brett & Tim Franklin,
General Sales Manager were always courteous and worked immensely through
extended hours to support us throughout this process. Michael Flaherty
is the ultimate Volvo Genius! He walked us through becoming acquainted
with our cars and help us establish our ultimate driving relationship.
I am amazed with this dealership, their willingness to support their
customers is admirable. We highly recommend Volvo Cars Ontario and will
remain loyal customers in the years to come. Wayne C - Indio 2/6/2018 - Cars.com review
I
had polestar upgrade and they were very informative and quick. They
also answered the phone when I called to get information regarding price
and making an appointment. The local Volvo dealer never answered the phone and I left two messages without a return call.Adam N - Upland - Yelp review 1/27/2018
Picked up my new 2018 Volvo S90 T6 Inscription AWD from here. I've
bought many cars throughout the years and must say Ontario Volvo has
been a breath of fresh air! Michael Flaherty was easy to work with, and
overall a very smooth process. If you're looking for a new car ask for Michael and he will take care of you and get you the best deal.Benny S - Hesperia - Yelp review 1/25/2018
I have been a Volvo owner for more than 30 years and have been a
customer of Ontario Volvo for 15. I have found the service and/or sales
departments exceptional. The return visits for service is where this
dealership really shines. Juan Aranda in the service department is a
real asset to the dealership in his customer service ability. In my
opinion he is the finest in the business. I recently brought Judi B into
Ontairo Volvo who was shopping for a new car and who had never owned
Volvo. In her process to find her new car, Mike Flaherty in sales was
fabulous. Mike's willing nature, knowledge and ability to explain
Volvo's amenities available to a new Volvo owner was invaluable to Judi
and her new car purchase experience. Thanks to all at Ontario Volvo.
Ben & JudiRyan H - Irvine - Yelp review 1/17/2018
Really top class experience. I went in looking at a used trade-in Acura
MDX and they still treated me like a valid customer and worked with me
to get the car, which after their detailing looks extra gorgeous! Their
attention to detail is amazing! They kept the trade-in on the lot
because it was so cherry that they didn't want to just auction it off, a
sign of true knowledge about cars and a care for their industry of
getting people the right auto for their needs. They could have easily
just ignored me but instead remained consummate professionals.
Knowledgable staff and a relaxed yet efficient atmosphere make this
dealer a cut above others I've been to. Now I have a default dealership
to head to when I'm ready to upgrade again. Karen W. - Rancho Cucamonga Yelp review 10/14/2017 - I had a wonderfully pleasant experience this morning taking my car into
this location for routine maintenance. The service department staff was
friendly, welcoming, professional and accommodating. I hate waiting,
but they got me in and out with the quoted hour and a half. My car was
returned freshly washed and I was on my way. The gentleman who checked
me in today deserves a big commendation for his outstanding customer
service! BUT, the sales staff was the polar opposite. Sullen and
unfriendly, not one person spoke to me or asked if I needed assistance
or had any questions. For all they knew, I might have been interested in
a newer car or purchasing additional accessories to upgrade my current
car. But I wandered the showroom floor as if I were completely
invisible. Two salespeople looked me dead in the eyes and never opened
their mouths to say good morning or may I help you. So while I look
forward to having my next maintenance performed there, I will surely
purchase my next Volvo elsewhere.
I had a wonderfully pleasant experience this morning taking my car into
this location for routine maintenance. The service department staff was
friendly, welcoming, professional and accommodating. I hate waiting,
but they got me in and out with the quoted hour and a half. My car was
returned freshly washed and I was on my way. The gentleman who checked
me in today deserves a big commendation for his outstanding customer
service! BUT, the sales staff was the polar opposite. Sullen and
unfriendly, not one person spoke to me or asked if I needed assistance
or had any questions. For all they knew, I might have been interested in
a newer car or purchasing additional accessories to upgrade my current
car. But I wandered the showroom floor as if I were completely
invisible. Two salespeople looked me dead in the eyes and never opened
their mouths to say good morning or may I help you. So while I look
forward to having my next maintenance performed there, I will surely
purchase my next Volvo elsewhere. Kate L - Dealer Rater Review - 10/15/2017 Outstanding service. I didn't buy my Volvo here but when I was towed in
for service light on. They instantly made me feel like I was in good
hands. They even gave me a quiet room to conduct a business call. We
live in Los Angeles and I will drive back to Ontario for this kind of
service. Great job!!
Outstanding service. I didn't buy my Volvo here but when I was towed in
for service light on. They instantly made me feel like I was in good
hands. They even gave me a quiet room to conduct a business call. We
live in Los Angeles and I will drive back to Ontario for this kind of
service. Great job!! Donald B. - Google Review - 11/2017 Got new car orientation Lot's of new gadgets to learn about. Great service!!
Got new car orientation Lot's of new gadgets to learn about. Great service!! Vanessa A. - Facebook Review - 12/21/2017 Great place no haggling excellent price and service will definitely go back. Love my new car!
Great place no haggling excellent price and service will definitely go back. Love my new car!We would love to hear what you have to say!
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